Shipping policy
Last updated: May 2026
Thank you for shopping with Rose Aura Jewels. We are committed to delivering your jewellery safely and on time across India.
Order Processing
- Orders are usually processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
Shipping Time
Estimated delivery timelines within India:
- Metro Cities: 3–5 business days
- Other Locations: 5–8 business days
Delivery times may vary depending on courier availability and location.
Shipping Charges
- We currently offer Free Shipping across India on selected orders/products.
- Any applicable shipping charges will be shown during checkout before payment.
Order Tracking
Once your order is shipped, you will receive:
- A shipping confirmation email/SMS
- Tracking details (if available)
Customers can use the tracking number to monitor delivery status.
Delays in Delivery
While we try our best to ensure timely delivery, delays may happen due to:
- Weather conditions
- Courier partner delays
- Public holidays
- Remote delivery locations
- High order volumes
Rose Aura Jewels is not responsible for delays caused by third-party courier services.
Incorrect Address
Customers are responsible for providing accurate shipping details.
If an incorrect or incomplete address is provided:
- Delivery may fail or be delayed
- Additional shipping charges may apply for re-shipment
Damaged or Missing Packages
If your package arrives damaged or incomplete:
- Contact us within 48 hours of delivery
- Share clear photos/videos of the package and products
We will review the issue and assist accordingly.
Contact Us
For shipping-related questions, contact:
📧 roseaurajewels@gmail.com
📍 Pune, Maharashtra, India
